Security and Privacy

Security at FlyteHealth

Last updated: June 2026

Our Philosophy

At FlyteHealth, security stands as a bedrock of our commitment to excellence. Leveraging advanced technology and proactive measures, we protect patient data and privacy with utmost care. We believe in customer-centric approach that fosters trust and confidence in our products and services. Compliance with regulatory standards is non-negotiable, reflecting our dedication to ethical practices. By prioritizing constant learning and resilience against emerging threats, we strive to stand out in the healthcare sector, ensuring the safekeeping of sensitive obesity-related data and building lasting trust with our partners.

Security, Privacy, and Compliance

At FlyteHealth, we recognize that security, privacy, and trust are fundamental to our relationships with members, customers, partners, and employees. We are committed to maintaining a robust security and compliance program that protects sensitive information and supports our mission of delivering high-quality healthcare services.

FlyteHealth maintains compliance with applicable healthcare privacy and security requirements, including the Health Insurance Portability and Accountability Act (HIPAA), and has achieved both SOC 2 Type I and HITRUST certifications. These certifications demonstrate our commitment to maintaining strong administrative, technical, and physical safeguards to protect confidential and protected health information.

Our certifications are independently assessed by qualified third-party auditors and validate that FlyteHealth’s security controls, policies, procedures, and operational practices meet rigorous industry standards for information security, privacy, availability, and risk management. In addition, FlyteHealth has earned the DiMe Seal, further validating our commitment to delivering trusted digital health software built to the highest standards for quality, privacy, security, and usability.

We continuously evaluate and strengthen our security and compliance programs to address evolving threats, regulatory requirements, and industry best practices, ensuring that we remain a trusted steward of the information entrusted to us. 

To access our security documents, click here